Capability Development And Coaching For Managers

The effectiveness of a manager is highly interlinked with the proficiency and performance of his or her team members. A manager who makes the effort to instil a positive learning culture and regularly seeks to empower team members with new skills will eventually build a high-performing and adaptive team. Team members will also feel greatly valued, engaged and equipped to do their jobs, making it easier for the manager to exercise his or her leadership.

This programme is designed to provide leaders and managers with practical insights, a step-by-step guide, and tools that can be used to identify the skills required of their team members and to coach them towards mastery.

Conflict Resolution With A Win-Win Outcome

Who would not wish to work in an organisation that is free of disagreement and conflict? As much as we might fear conflict, we know that it is inevitable. In fact, conflict can unveil unexpected benefits such as better ideas, better understanding and better working relationships, if we learn to engage and handle it well.

How you resolve each conflict will depend on its nature and those who are involved. If you want to achieve greater success working with people, be it face-to-face or remotely, you need to get on top of conflict resolution fast, and you can reduce workplace conflict through coaching and training. Come and join us for this workshop to develop your conflict management skills.

Coaching For Performance – Develop Your People

Heading a team and feeling clueless about how you can get the best out of your talented, dynamic team members? Coaching them would be your best bet.

By coaching your employees, you do not only increase the effectiveness of your organisation but also achieve higher retention of your most precious and essential asset – your people.

Gain insights and practical skills such as understanding the importance of coaching and how it impacts your organisation, and mastering the GROW ME model so that you can link it to performance evaluation.

After the workshop, you will be able to:

  • understand the importance of coaching and barriers to effective coaching
  • use of the GROW ME Model for a more purposeful coaching session
  • achieve a common understanding with team members for better monitoring and evaluation of their performance
  • master the key skills of coaching

Develop Your Assertiveness

Is the lack of assertiveness keeping you from fulfilling your potential and reaching your goals? Is assertiveness a people skill and quality you would like to acquire to naturally attract people to respond to you positively?

Many of us do know that being assertive means having a greater sense of self-worth and confidence without being aggressive. However, we may not know what is involved in assertive interactions. In this programme, we will be exploring two aspects of assertive interactions, namely assertive curiosity and ambition.

After the workshop, you will be able to:

  • communicate effectively using assertive techniques
  • adopt assertive curiosity in learning things about other people or what other people think and maximise opportunity in business
  • avoid confrontation by adopting assertive thinking and optimise results for team success

Essential Supervisory Skills

Management is never an easy job, especially when you are new to it. In the past, you only needed to worry about meeting your key performance indicator (KPI) but now, you are leading an entire team! That comes with a lot of responsibilities and expectations to deal with.

In this programme, we will look at three competencies, enabling the supervisor to optimise his/her performance and be a more competent supervisor.

After the workshop, you will be able to:

  • learn a positive and real-world approach to be effective both personally and professionally
  • lead through role modelling
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